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HSPnet Help Desk Email Service Issue - Mar 28, 2017

We have been experiencing issues with Help Desk email delivery.

Some users may receive a failed email delivery notice when emailing Help Desk. If you receive a failed delivery message try the following:

- Refresh your web browser chache.
- Instruct your IT department to add us to their whitelist.
- Check your SPAM or Junk folder for Help Desk responses to ensure they are not being flagged.

We are working on the issues. Please check back here for more updates.

TrainingNewsResourcesFeedback

HSPnet-QC Training

Below is the 2015-2016 HSPnet Calendar available to all HSPnet Users or individuals needing training. Register by clicking the Register Me link. You will receive a confirmation email one week before the date of the training session, containing information about the site, the room, and any details specific to that session.

Additionally, if your agency needs training for a replacement placing or receiving coordinator and no in-class training session is available, please contact the HSPnet Help Desk at formation@hspcanada.net to obtain a phone training session.

All training in Québec is delivered in French unless otherwise specified.

Date
Time
Course Information
Location
Register
August 22, 2017
9:00 - 4:00
Placing Coordinators
Course Outline
Montreal

Register Me

August 22, 2017
9:00 - 4:00
Receiving Coordinators
Course Outline
Montreal

Register Me

October 17, 2017
9:00 - 4:00
Placing Coordinators
Course Outline
Quebec City

Register Me

October 18, 2017
9:00 - 4:00
Receiving Coordinators
Course Outline
Quebec City

Register Me

National HSPnet Webinars

We are pleased to offer Webinar Refreshers for Placing and Receiving Coordinators. Webinars are approximately 2 hours in length and accessible from your computer or tablet once connected to the internet. The first hour covers a specific topic while the second hour is available to explore recent enhancements as well as advanced functionality in HSPnet. The Audio portion is via phone or using your computer audio, which requires a microphone and speakers (please check prior to the start time).

Pre-registration is available for those people wishing to receive reminder emails. Participants may also join immediately prior to the webinar. For more information regarding the HSPnet Webinars, click HERE or contact training@hspcanada.net

Download instructions for testing your computer audio prior to the start of the webinar.

Visit the WebEx test site any time before the start of the webinar to prepare your system.

Please check the French HSPnet-QC login page for more webinars offered in that language.

All webinars begin at 9:00 am - 11:30 am (Pacific time) unless otherwise posted.

Webinar Date Webinar Audience Webinar Topic Click Here to Register / Join Now

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