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HSPnet Help Desk Email Service Issue - Mar 28, 2017

We have been experiencing issues with Help Desk email delivery.

Some users may receive a failed email delivery notice when emailing Help Desk. If you receive a failed delivery message try the following:

- Refresh your web browser chache.
- Instruct your IT department to add us to their whitelist.
- Check your SPAM or Junk folder for Help Desk responses to ensure they are not being flagged.

We are working on the issues. Please check back here for more updates.

TrainingNewsResourcesFeedback

HSPnet-QC Training

HSPnet Classroom Training Calendar for Québec

Below is the 2017-18 HSPnet Training Calendar available to all HSPnet Users or individuals needing training.

Please click the Register Me links to register for any of the following courses:

All training in Québec is delivered in French unless otherwise specified.

Date
Time
Course Information
Location
Register
October 17, 2017
9:00 - 4:00
Placing Coordinators
Course Outline
Quebec City

Register Me

October 18, 2017
9:00 - 4:00
Receiving Coordinators
Course Outline
Quebec City

Register Me

October 26, 2017
9:00 - 4:00
Placing Coordinators
Course Outline
Montreal

Register Me

October 27, 2017
9:00 - 4:00
Receiving Coordinators
Course Outline
Montreal

Register Me

National HSPnet Webinars

Webinar Refreshers for Placing and Receiving Coordinators are approximately 2 hours in length and accessible from your computer once connected to the internet. The Audio portion is via phone or using your computer audio, which requires a microphone and speakers (please check prior to the start time).

Pre-registration is available for those people wishing to receive reminder emails. Participants may also join immediately prior to the webinar. For more information regarding the HSPnet Webinars, click HERE or contact training@hspcanada.net

Download instructions for testing your computer audio prior to the start of the webinar.

Visit the WebEx test site any time before the start of the webinar to prepare your system.

Please check the French HSPnet-QC login page for more webinars offered in that language.

All webinars begin at 9:00 am - 11:30 am (Pacific time) unless otherwise posted.

Webinar Date Webinar Audience Webinar Topic Click Here to Register / Join Now

October 17, 2017

Q&A Session

Placing Coordinators

Q&A session open to all PC’s. Any questions related to Program setup or the Placement Cycle are welcome.

Participants are encouraged to submit any questions ahead of time on the Registration form.

Register / Join Now

October 19, 2017

Q&A Session

Receiving Coordinators

Q&A session open to all RC’s. Any questions related to Site, Service and Destination setup or the Placement Cycle are welcome.

Participants are encouraged to submit any questions ahead of time on the Registration form.

Register / Join Now

October 26, 2017

9:00 am – 10:30 am (Pacific time)

Placing Coordinators and Receiving Coordinators

Overview of the Correspondence Module.

Register / Join Now

October 31, 2017

9:00 am – 10:30 am (Pacific time)

Receiving Coordinators and Destination Coordinators who have an HSPnet user account

Overview of Destination Profiles.

Register / Join Now

November 14, 2017

9:00 am – 10:30 am (Pacific time)

Placing Coordinators and Receiving Coordinators

Overview of reporting options available in HSPnet.

Register / Join Now

November 16, 2017

Placing Coordinators

Provides orientation for Placing Coordinators (PC).

Register / Join Now

November 23, 2017

Receiving Coordinators

Provides orientation for Receiving Coordinators (RC).

Register / Join Now

December 7, 2017

9:00 am – 10:30 am (Pacific time)

Placing Coordinators

Automated Student Assignment and Advanced Student Assignment Tips & Tricks for Placing Coordinators (PC).

Register / Join Now

December 13, 2017

Placing Coordinators

Provides orientation for Placing Coordinators (PC).

Register / Join Now


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